Getting started with Casino Just is straightforward once you know the steps — this guide walks you through each one.
Getting Ready
- A stable internet connection and a modern browser or mobile device.
- A valid email address and a phone number for account verification.
- Accepted payment methods: Visa, Mastercard, Skrill, Neteller, Paysafecard, and bank transfer.
- Identification documents ready: a government-issued ID, proof of address (utility bill), and possibly a selfie.
- Familiarize yourself with the bonus terms: wagering requirements, game contributions, and maximum bet limits.
- Check your local laws regarding online gambling, especially if you are in a jurisdiction where winnings from Curacao-licensed casinos may be subject to local income tax.
Creating Your Account
- Visit the casino website and click the “Register” or “Sign Up” button.
- Fill in the registration form: provide your first name, last name, date of birth, email, and preferred currency.
- Choose a unique username and a strong password. Enable two-factor authentication if available.
- Accept the terms and conditions and confirm that you are of legal age.
- Complete the registration and verify your email by clicking the link sent to your inbox.
- Log in and proceed to the cashier to make your first deposit.
Calculating Your Bonus
Welcome bonuses often come with wagering requirements. For example, a 100% match bonus up to €500 with a 40x wagering requirement on the deposit plus bonus means:
Deposit: €100
Bonus: €100
Total to wager: (€100 + €100) × 40 = €8,000
Game contributions vary. Slots usually count 100%, table games may count 10% or less. If slots contribute 100%, you need to wager €8,000 on slots. If blackjack only counts 10%, then betting €100 on blackjack only contributes €10 toward wagering. Always check the contribution percentages for your chosen games.
Deposits & Withdrawals
| Method | Min Deposit | Min Withdrawal | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €20 | €50 | 3-5 business days | None |
| Skrill | €10 | €20 | 24 hours | None |
| Neteller | €10 | €20 | 24 hours | None |
| Paysafecard | €10 | €50 | 2-3 business days | None |
| Bank Transfer | €50 | €100 | 3-7 business days | Possibly €10-€20 |
Deposits are instant for most methods. Withdrawals are processed within 24 hours after approval, with the method determining final arrival time.
Safety & Licensing
The casino operates under a Curacao eGaming license (license number 8048/JAZ). This means it follows industry standards for fair play and security, but player disputes are handled through the Curacao Gaming Control Board. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. Always consult a tax professional. Data encryption uses SSL technology to protect your personal and financial information.
Fix It Fast
I can’t log in
Reset your password using the “Forgot Password” link on the login page. If the issue persists, clear your browser cache or try a different device. Contact support via live chat if needed.
My withdrawal is pending
Withdrawals are reviewed within 24 hours. If it’s longer, ensure you have submitted all required KYC documents. Check your email for any requests. You can also contact support for an update.
The bonus wasn’t credited
Make sure you entered the bonus code during deposit (if required). Check the terms: some bonuses require a minimum deposit. If everything is correct, contact support with your deposit details.
A game won’t load
Refresh the page or restart your browser. Ensure your browser is up to date and has JavaScript enabled. If using a mobile device, try switching from Wi-Fi to mobile data or vice versa.
I think I have a problem with gambling
Use the self-exclusion tools found in your account settings. The casino also provides links to organizations like GamCare and Gamblers Anonymous. Set deposit limits and take a break if needed.
Good to Know
The VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Points are earned at a rate of 1 point per €10 wagered on slots. Benefits include:
- Bronze: 10% cashback on losses weekly.
- Silver: 15% cashback + free spins on selected games.
- Gold: 20% cashback, free spins, and a dedicated VIP manager.
- Platinum: 25% cashback, free spins, higher withdrawal limits, and exclusive event invitations.
To advance, accumulate points within a month. For example, 1,000 points moves you from Bronze to Silver.
Common Questions
How long does the verification process take?
Typically 24 to 48 hours after submitting all required documents. Incomplete submissions may delay the process.
Can I play on my mobile device?
Yes, the casino offers a mobile-optimized website and a progressive web app (PWA) that can be launched from your browser. No download is required.
Are there any country restrictions?
Yes, players from certain countries (e.g., United States, United Kingdom, Spain, France) may not be allowed to play. Check the terms and conditions for the full list.
What currencies are accepted?
EUR, USD, GBP, CAD, AUD, and several other cryptocurrencies like Bitcoin and Ethereum are supported.
How do I set deposit limits?
Go to your account settings, find the “Responsible Gambling” section, and set daily, weekly, or monthly deposit limits. Changes take effect immediately.
Is there a maximum bet when playing with a bonus?
Yes, most bonuses have a maximum bet limit of €5 per spin or hand. Exceeding this can void your bonus and winnings.
What happens if I close my account?
Contact customer support to request account closure. Any remaining balance will be processed according to the terms. Self-exclusion is also available.
With these steps, you are ready to enjoy a smooth gaming experience. Remember to gamble responsibly and make the most of the tools and promotions available. Good luck!